A page for both clients and non-clients regarding how, why, and in what way personal data is processed at Urbania, s.r.o.

If you are our customer, newsletter subscriber, or website visitor, you entrust us with your personal data. We are responsible for its protection and security. Please familiarise yourself with our personal data protection policy, principles, and the rights you have in connection with the GDPR (General Data Protection Regulation).

Who is the controller?

We are Urbania, s.r.o., company ID 26242826, with our registered office at Hlavní 21, 664 48 Moravany, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, File 39839, which operates the website www.mestskymobiliar.cz. We process your personal data as a controller, meaning we determine how your personal data will be processed, for what purpose, for how long, and we select any additional processors who will assist with the processing.

Contact details

If you wish to contact us during the processing period, you can reach us by phone on +420 547 217 955 or via email at info@urbania.cz.

We declare

We declare that, as the controller of your personal data, we meet all legal obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR, and therefore that:

• we will process your personal data only on the basis of a valid legal ground, primarily legitimate interest, performance of a contract, legal obligation, or granted consent,
• we fulfil our information obligation according to Article 13 of the GDPR before the processing of personal data begins,
• we will enable and support you in exercising and fulfilling your rights under the Personal Data Protection Act and GDPR

Cookies

When browsing our website, we record your IP address, how long you stay on the page, and which page you are coming from. We perceive the use of cookies for measuring website traffic and customising the display of the website as our legitimate interest as a controller, as we believe that this allows us to offer you even better services.

Cookies for advertising targeting will only be processed based on your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Security and protection of personal data

We protect personal data to the maximum extent possible using modern technologies that correspond to the level of technical development. We protect them as if they were our own.

We have adopted and maintain all possible (currently known) technical and organisational measures to prevent the misuse, damage, or destruction of your personal data.

Transfer of personal data to third parties

Our employees and associates have access to your personal data. To ensure specific processing operations that we cannot provide ourselves, we use the services and applications of processors who can protect data even better than we can and who specialise in the given processing. These are the providers of the following platforms:

• SmartSelling a.s. (SmartEmailing)
• Facebook
• Google
• accountant (Renata Bartošková)

It is possible that in the future we may decide to use additional applications or processors to facilitate and improve the quality of processing.

However, we promise you that in such a case, when selecting them, we will impose at least the same requirements for security and quality of processing on the processor as we do on ourselves.

Transfer of data outside the European Union

All personal data processing will be carried out within the EU.

Your rights regarding personal data protection

You have a number of rights regarding the protection of your personal data. If you wish to exercise any of these rights, please contact us via email at: info@urbania.cz.

You have the right to information, which is fulfilled by this information page regarding our personal data processing policy.

Thanks to your right of access, you can ask us at any time, and I will provide you with details within 15 days regarding what personal data of yours we are processing and why.

If anything changes or you find your personal data to be out of date or incomplete, you have the right to have your personal data supplemented or changed.

The right to restrict processing can be used if you believe we are processing inaccurate data, if you believe we are processing it unlawfully but do not want all data deleted, or if you have objected to the processing. You can restrict the scope of the personal data or the purposes of the processing. (For example, by unsubscribing from a newsletter, you restrict the purpose of processing for sending commercial communications.)

Right to data portability
If you would like to take your personal data and transfer it to someone else, we will proceed in the same way as when exercising the right of access – with the only difference being that we will provide the information in a machine-readable format. For this, we need at least 15 days.

Right to erasure (to be forgotten)
Another of your rights is the right to erasure (to be forgotten). We do not want to forget you, but if you wish, you have the right to be forgotten. In such a case, we will delete all your personal data from our system as well as from the systems of all sub-processors and backups. We need 15 days to ensure the right to erasure.

In some cases, we are bound by a legal obligation, for example, we must keep issued tax documents for the period stipulated by law. In this case, we will delete all personal data that is not bound by another law. We will inform you via email once the deletion is complete.

Complaint to the Office for Personal Data Protection
If you feel that we are not handling your data in accordance with the law, you have the right to contact the Office for Personal Data Protection with your complaint at any time. We would be very grateful if you would inform us of this suspicion first so that we can do something about it and rectify any potential errors.

Unsubscribing from newsletters and commercial communications
We send you emails with inspiration, articles, or products and services if you are our customer, based on our legitimate interest.
If you are not yet a customer, we only send them to you based on your consent. In both cases, you can stop receiving our emails by clicking the unsubscribe link in every email sent.